Tsohost Help Centre

Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

Connectivity issues with some mailboxes on Gridhost.

Resolved Nov 9th, 20:04 - Nov 10th, 17:30 GMT

Timeline

Resolvedabout 27 days ago

This has been resolved now and the system should work as intended. If any issues persist, please contact support.

Monitoringabout 27 days ago

The situation has been improved.

We will continue to monitor this to make sure the issue is fully resolved.

Feel free to reach our support channels if you still experience issues connecting to your Cloud mailboxes.

Updateabout 28 days ago

We are currently investigating an issue affecting some mailboxes on Gridhost.

Some mailboxes might experience connectivity issues.

We are working on resolving the matter.