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Affected Services

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Intermittent issues on the Gridhost mail system

Resolved Nov 5th, 15:30 - Nov 9th, 11:02 GMT

Timeline

Resolvedabout 28 days ago

The issue should be resolved now.

If you still experience any issues, please raise a ticket to our support team.

Updateabout 28 days ago

The issue with the overload on our mail storage server is still ongoing and our System administrators are working on mitigating the load permanently.

Please accept our apologies for the inconveniences caused!

Fixingabout 1 month ago

We are experiencing high load on some of our mail storages, used from our legacy Gridhost mail system. The issue causes some mail accounts not to be accessible trough remote mail clients and/or webmail. Our system administrators are aware of the issue and are working on mitigating the load.

Thank you for the understanding and we apologize for the inconveniences caused!