Tsohost Help Centre

Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

Intermittent VPS networking issues

Resolved Sep 17th, 17:55 - Sep 23rd, 08:00 BST

Timeline

Resolved3 months ago

The issue should be fully resolved.

If you notice anything unusual with your servers, do not hesitate to reach out to our support lines.

Monitoring3 months ago

The issue should now be resolved but our networking team are still monitoring it.

Meanwhile if you are having any further odd connection issues on your *.servers.prgn.misp.co.uk VPS, please update us in your tickets (if you already have one opened on the matter) or open a new ticket so we can investigate further.

Thank you for the understanding and we apologize for the inconveniences caused!

Update3 months ago

It seems the issue has resurfaced for some customers.

Our administrators are working on resolving this permanently.

Apologies for any inconvenience this may be causing you.

Resolved3 months ago

The issue should now be resolved.

Please contact our support lines if you encounter similar issues again.

Update3 months ago

Our system administrators are actively working on resolving this.

We would like to apologize for any inconvenience this may be causing you.

Your patience and understanding are highly appreciated!

Investigating3 months ago

We've identified an intermittent networking issue that's affecting our virtual and deciated servers. Our system administrators are aware of the issue and currently, a fix is being deployed.