tsoHost Help Centre

Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

Temporary issue with email services on some cPanel servers.

Resolved Aug 17th, 10:08 - Aug 18th, 14:00 BST

Timeline

Resolvedover 3 years ago

This has been resolved.

If you continue to have issues, please contact our support lines.

Fixingover 3 years ago

We're currently working on deploying a fix that should resolve this for all our users.

We'll keep this status as the matter progresses.

Investigatingover 3 years ago

The issue can affect some of our VPS and Dedicated Servers as well. Our Administrators are working on a fix as we speak.

We appreciate your patience and understanding in the meantime.

Investigatingover 3 years ago

Our Administrators are currently investigating an issue with sending emails via email clients from a couple of our shared cPanel servers. Clients may encounter errors when sending.

Please excuse us for the inconvenience caused.