Tsohost Help Centre

Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

Issue with emails on the new Cpanel packages.

Resolved May 3rd, 23:53 - May 4th, 19:30 BST

Timeline

Resolvedabout 4 days ago

The issue should be fully resolved now. We appreciate your patience on the matter.

Investigatingabout 5 days ago

The issue may be ongoing for some customers, we are investigating this currently.
We apologize for any caused inconvenience and your understanding will greatly be appreciated!

Monitoringabout 5 days ago

The issue should be resolved! Please contact our support, if we can be of further help with anything else or if you still face any other issues.

Investigatingabout 5 days ago

It appears that there is an issue with the emails on the new Cpanel packages.

Some customers might experience error messages upon trying to log in to Webmail.

The issue is being investigated. Thank you for your patience and understanding!