Resolvedover 4 years ago
The issue should be fully resolved.
We apologize to all affected by this and thank you for your understanding.
If you continue to experience issues with the payments please contact our support for assistance.
Affected Services
info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.
Credit card processing failures
Resolved Apr 18th, 21:22 - Apr 20th, 07:40 BST
Timeline
Monitoringover 4 years ago
We have received confirmation that the payment gateway should be functioning as intended and payments should be processed smoothly. If the issue resurfaces, please reach out to our support team.
Investigatingover 4 years ago
We've identified an issue that's affecting card payments on our platform and some renewals / card additions may not be processed on time. We're aware of this and our engineers are working on resolving the matter.