tsoHost Help Centre

Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

New phishing email reports for unpaid/disabled products

Resolved Apr 18th, 10:27 - Apr 20th, 07:30 BST

Timeline

Completeover 3 years ago

The phishing page has been reported and we have taken all necessary actions.

Please, reach our support if you receive new phishing emails or if you need confirmation that the email is sent from tsoHost.

Fixingover 3 years ago

Dear customers,

We have received reports about phishing emails regarding failed payments, leading to suspension of products.
Our security team is looking into the issue with priority.

Please do not follow any instructions or open links from these emails or if you have any doubts about whether the message is genuine or not, do not hesitate to contact our support channels.

You could also check this blog post we have on the matter:

https://www.tsohost.com/blog/how-to-tell-if-an-email-from-tsohost-is-genuine