tsoHost Help Centre

Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

Mail client issues on our Cloud Hosting platform

Resolved Apr 14th, 09:40 - 15:10 BST

Timeline

Resolvedover 3 years ago

The issue should be resolved now.

Please contact our support if you are still experiencing any issues.

Monitoringover 3 years ago

The issue should be resolved now, but we will continue to monitor this for a while.

In case you are experiencing any issues, please contact our support lines.

Fixingover 3 years ago

We are currently investigating an issue on our Cloud Hosting platform that prevents customers from sending emails through mail clients.

Please use the Webmail interface of our Cloud platform as a temporary alternative.

Apologies for any inconvenience caused.