Resolvedover 4 years ago
The issue should be resolved.
Please contact our support if you are still experiencing any issues.
Affected Services
info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.
Mail client issues on the cloud hosting
Resolved Apr 13th, 14:34 - 19:00 BST
Timeline
Fixingover 4 years ago
We are currently investigating an issue affecting some customers on our old cloud hosting platform. The affected customers are facing issues sending emails via mail clients due to invalid credentials error messages.
The webmail interface for that platform should work fine, so please use that as a temporary alternative.
Apologies for the inconvenience and thank you for your understanding.