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Affected Services

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Certificate related email issues on the cloud

Resolved Apr 8th, 14:04 - 17:00 BST


Resolvedover 3 years ago

The issue should be resolved now.

Updateover 3 years ago

The Webmail service should be working now and our team is still working on fully fixing the mail client connections to the gridhost service.
We will keep you update once we have more news on the matter.

Fixingover 3 years ago

We are currently investigating an issue related to the certificate on the server using for email setup on our cloud platform. Affected customers may see errors related to an unverified certificate within their mail clients, which will prevent them to use the full functionality of their email accounts.
Please excuse use for the caused inconvenience and thank you for your patience!