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Affected Services

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New reports for phishing emails about failed payments under TSO accounts

Resolved Mar 17th, 15:45 - Mar 18th, 07:00 GMT

Timeline

Resolved10 months ago

We have taken the necessary measures regarding the phishing emails.

Don't hesitate to contact us through our support channels if you notice anything further or if you receive a suspicious email and you are not sure if it is genuine or not.

You can also check the following article for more details about phishing emails :
https://www.tsohost.com/blog/how-to-tell-if-an-email-from-tsohost-is-genuine

Investigating10 months ago

Dear customers,

We have received reports about phishing emails regarding incorrect payment methods for TSO accounts.

Our security team is looking into the issue with priority.

Please do not follow any instructions or open links from these emails or if you have any doubts about whether the message is genuine or not, do not hesitate to contact our support channels.

You could also check this blog post we have on the matter:

https://www.tsohost.com/blog/how-to-tell-if-an-email-from-tsohost-is-genuine