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Affected Services

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Networking Issues affecting Live Chat and Phones

Resolved Mar 16th, 09:54 - 11:15 GMT

Timeline

Resolvedabout 1 year ago

Our live chat and phone support are back online, feel free to get in touch with us.

Thank you for your understanding!

Fixingabout 1 year ago

We are currently experiencing some networking issues that are affecting our Live Chat and Phone support. We are treating this with the highest priority and our engineers are currently investigating the matter. We have closed down the chat and phone functionality for now until we get the issue resolved.

In the meantime if you wish to seek support, our ticket support will still work at full speed, so you can open a Ticket.

Please excuse us about the inconvenience.