Tsohost Help Centre

Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

Issues with Card payments

Resolved Feb 22nd, 09:47 - 14:45 GMT

Timeline

Resolvedabout 9 days ago

The issue should now be resolved.
We apologize to all affected by this, and thank you for your understanding. If you continue to experience issues with card payments please contact our support for assistance.

Updateabout 10 days ago

We are still working on resolving the issue with high priority.

As soon as we have any news, we will update this page.

Fixingabout 10 days ago

There appears to be an issue with the card payments in our billing system which may result in errors when trying to cover invoices.

Our administrators are working on a solution and we will update this page when we have progress.

Your patience and understanding would be greatly appreciated!