Tsohost Help Centre

Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

Webmail connection issue on the Cloud platform

Resolved Feb 19th, 10:11 - 17:30 GMT


Resolvedabout 12 days ago

Dear customers,

The issue should be resolved now.

In case you notice anything out of the ordinary, please contact our support teams.

Monitoringabout 13 days ago

The issue with webmail on the Cloud platform has been resolved and normal access should be restored, as well as sending and receiving, but we will continue to monitor the service for the time being.

Apologies for any inconvenience that may have been caused and we appreciate your understanding!

Investigatingabout 13 days ago

There is currently an issue with accessing webmail on the Cloud platform and our Administrators are looking into it.

We will update this status page as soon as we have more information.