Tsohost Help Centre

Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

High load on Cloud H cluster

Resolved Feb 17th, 14:07 - Feb 19th, 16:00 GMT

Timeline

Resolvedabout 13 days ago

We have not observed any further issues with the H websites on the Cloud platform.

In case you notice anything out of the ordinary, please contact our support teams.

Monitoringabout 14 days ago

The issue has been fixed and we were monitoring it when it resurfaced again. Our administrators have dealt with the issue again and we keep monitoring the cluster closely.

Fixingabout 15 days ago

We are currently investigating an issue with high load on the servers responsible for the websites starting with the letter H on our Cloud platform.
Our administrators are working on mitigating this as quickly as possible.

Your patience and understanding would be greatly appreciated!