Tsohost Help Centre

Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

Issues with 'B' sites on our Cloud platform (Gridhost)

Resolved Feb 11th, 10:11 - Feb 14th, 08:00 GMT

Timeline

Resolvedabout 18 days ago

The issue has now been resolved.

If you notice anything, do not hesitate to contact our support lines.

Monitoringabout 21 days ago

The issue should be resolved, but we are now closely monitoring the overall performance of the server responsible B sites on the cloud, in case something re-appears.
Please contact our support, if you notice anything unusual.

Fixingabout 21 days ago

We are currently investigating some temporary load issues with B sites on the cloud, that would cause websites starting with that letter on the cloud platform, to load with error messages.
Thank you for your patience and understanding, while this is being worked on!