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Affected Services

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Phishing emails about failed payments under client's accounts

Resolved Jan 27th, 10:31 - 09:34 GMT

Timeline

Resolved2 months ago

The phishing mailboxes are now blocked and receipt of such phishing emails should not be received anymore.

If you still receive suspicious emails, please contact our support team via ticket.

Update3 months ago

Our security team is investigating further reports related to phishing emails related to failed payments under your accounts.

We are looking into the matter and we will provide further updates once we have such . Please do not follow any instructions from these emails and make sure to contact our support teams.

Fixing3 months ago

Dear customers,
We have received reports about phishing emails regarding failed payment under your account.
Our security team is looking into the issue.

Please do not follow any instructions from these emails or if you have any doubts about whether the message is genuine or not, please contact our support channels.