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Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

Issues with email connectivity on some mailboxes on Cloud

Resolved Oct 15th, 17:21 - Oct 26th, 15:45 GMT

Timeline

Resolvedover 4 years ago

Thank you for your patience and understanding.
The issue should be resolved. We remain available through our support channels, if you would need further assistance.

Fixingover 4 years ago

There appears to be an intermittent high load on one of our email storages. Customers on it would get intermittent "Connection to IMAP server failed" when trying to log in to webmail.

Our administrators are monitoring the server now and are working on long term solution for the issue. Once there is more information, we will update this status page.

Your patience and understanding are greatly appreciated!