Tsohost Help Centre

Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

Issues on our cloud hosting platform, affecting all websites starting with the letter 'P'

Resolved Oct 12th, 18:45 - Oct 17th, 00:00 BST

Timeline

Resolvedabout 8 days ago

The issue has been resolved. Feel free to contact us if you face any other issues with your service.

Fixingabout 9 days ago

It seems that the issue has reoccurred.
Our system administrators are working on fixing it as soon as possible.

Please accept our apologies for the caused inconveniences.

Monitoringabout 12 days ago

The issue is now resolved! Our system administrators are still monitoring the servers in order to avoid further issues.

Updateabout 12 days ago

We are experiencing intermittent load for the servers that host the "T" websites on our Cloud hosting platform. Users may experience slower websites, errors and timeouts. Our system administrators are looking into the matter and we will update our status page once we have further details. We apologize for the inconvenience caused.