tsoHost Help Centre

Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

Issues with the 'S' sites on the shared Cloud platform

Resolved Sep 21st, 19:31 - 01:00 BST

Timeline

Resolvedover 4 years ago

The issue with the 'S' sites on the cloud platform is resolved. Our system administrators are still monitoring the servers. Please do not hesitate to contact our support if you are experiencing related problems on your sites.

Investigatingover 4 years ago

It would appear that the issue is re-appearing intermittently and we are currently working on stabilizing the platform with a more permanent solution. The affected websites may still load slowly and display internal server error messages in the meantime.
Thank you for your patience and understanding.

Monitoringover 4 years ago

The issue with the 'S' sites on our cloud hosting platform is now resolved. Our system administrators are still monitoring the servers. Please do not hesitate to contact our support if you are experiencing related problems on your sites.

Updateover 4 years ago

We are currently experiencing temporary issues on our shared cloud system which affects all websites starting with the letter 'S'. Our system administrators are aware of the issue and are working on resolving it.

Thank you for the understanding and we apologize for the inconveniences caused!