Tsohost Help Centre

Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

Card Payments timing out

Updated Sep 10th, 07:19 BST

Timeline

Updateabout 16 days ago

Dear Customers,
We are currently experiencing an issue with payment processing, where transactions time out on the verification page temporarily preventing payments to be completed. Please use alternative payment methods like PayPal or try again in at least two hours.
Our Teams are working on resolving this, your patience is highly appreciated!