Tsohost Help Centre

Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

Issues with Webmail on the Cloud hosting platform

Resolved Jun 23rd, 08:12 - Jun 24th, 12:30 BST

Timeline

Resolvedabout 14 days ago

The issue with the Cloud Webmail should now be fixed and should be working as expected.

Please do not hesitate to contact our support if you are still experiencing any issues with it.

Updateabout 14 days ago

It appears that the issue is more difficult to resolve than initially expected.
However, our administrators are working on this with high priority so the issue can be resolved as soon as possible.

Your patience is greatly appreciated!

Fixingabout 14 days ago

We have noticed errors when some clients try to login to Webmail.
The issue is reported to our administrators and they are currently working on fixing it as soon as possible.

Please accept our apologies for the caused inconveniences.