Tsohost Help Centre

Affected Services

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Intermittent webmail errors on the cloud

Resolved Jun 4th, 09:56 - Jun 11th, 13:00 BST


Resolved8 months ago

The issue should be resolved. Please contact our support if you still face any issues.

Monitoring8 months ago

The issue seems to appeared again, as we detected high load on one of the cloud's mail storages. The load is now mitigated from our system administrators and we will keep monitoring it.

Monitoring8 months ago

We've deployed the necessary fixes for the webmail issues that clients may have faced and this should be resolved now. We will monitor this for the time being and if any similar errors occur, please contact support.

Fixing8 months ago

We are currently experiencing an issue within the cloud hosting's webmail, that may lead to 504 timeout errors when trying to login or navigate inside it. We are working towards a resolution as fast as possible and will update this page, once we have more information.
Thank you for your patience and understanding.