Resolvedover 5 years ago
The issue should be resolved. Please contact our support if you still face any issues.
Affected Services
info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.
Intermittent webmail errors on the cloud
Resolved Jun 4th, 09:56 - Jun 11th, 13:00 BST
Timeline
Monitoringover 5 years ago
The issue seems to appeared again, as we detected high load on one of the cloud's mail storages. The load is now mitigated from our system administrators and we will keep monitoring it.
Monitoringover 5 years ago
We've deployed the necessary fixes for the webmail issues that clients may have faced and this should be resolved now. We will monitor this for the time being and if any similar errors occur, please contact support.
Fixingover 5 years ago
We are currently experiencing an issue within the cloud hosting's webmail, that may lead to 504 timeout errors when trying to login or navigate inside it. We are working towards a resolution as fast as possible and will update this page, once we have more information.
Thank you for your patience and understanding.