Affected Services
info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.
Resolved May 27th, 12:42 - 10:45 BST
Timeline
Updateover 5 years ago
Outmx-028 has been whitelisted. All affected email accounts should be able to send to Microsoft-based mailboxes without a problem. Please contact us on our support channels, if you still encounter any difficulties.
Thank you for your patience and understanding.
Fixingover 5 years ago
Please accept our sincerest apologies. It appears that some of our Cloud users might receive bounce back messages due to blacklisted IP on outmx-028. We are working on a request to delist the IP. Thank you for your patience and understanding.
