Tsohost Help Centre

Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

DKIM record issues on our old CPanel servers

Resolved May 12th, 12:43 - May 26th, 09:30 BST

Timeline

Updateabout 6 days ago

The issue should be resolved. Please contact our support if you still get any errors.

Fixingabout 20 days ago

We are currently investigating issues with DKIM records not working with our new Cloudmark mail filtering system. We will update our status page as soon as we have more information. In the meantime, DKIM checks on our old CPanel servers may fail when sending outgoing email.
Thank you for your patience and understanding.