tsoHost Help Centre

Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

Intermittent mail loading issues on the cloud

Resolved Apr 30th, 12:06 - 00:45 BST

Timeline

Resolvedover 5 years ago

The issue is now resolved. Feel free to contact our support if we can be of assistance.

Monitoringover 5 years ago

The issue should be resolved and the load is now normalizing on the server.
We will monitor the overall performance and update this status page with more information.

Fixingover 5 years ago

The issue has re-appeared and we are working on resolving it.
Your patience is highly appreciated!

Monitoringover 5 years ago

The issue is now resolved, but we will be monitoring it today just in case.
Please contact our support if you notice anything unusual, so that we can be of assistance.

Fixingover 5 years ago

We are currently working on resolving a load issue that affects a group of emails accounts on our legacy cloud platform. The affected customers may experience timeout errors and overall slowness within webmail and in general mail service.
Thank you for your patience and understanding.