Resolvedover 5 years ago
The issue should now be resolved.
Please do not hesitate to contact our support channels if you are still experiencing any issues.
Affected Services
info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.
Resolved Apr 29th, 13:23 - 09:00 BST
Timeline
Resolvedover 5 years ago
The issue should now be resolved.
Please do not hesitate to contact our support channels if you are still experiencing any issues.
Investigatingover 5 years ago
The issue has reappeared, unfortunately. We are checking this with high priority.
We will let you know once it is taken care of.
Resolvedover 5 years ago
The issue is now resolved.
Thank you for your patience and please contact our support if we can be of further assistance.
Monitoringover 5 years ago
The connection issues should now be resolved, but we will keep monitoring it just in case.
Please get in touch with our support agents, if you are still unable to connect to your server. We will be happy to help!
Fixingover 5 years ago
Unfortunately, the issue has re-appeared and we are actively working towards a resolution.
We will update our status page, once we have more details.
Monitoringover 5 years ago
The issue should be resolved and we are monitoring the situation, but please contact our support if you are experiencing any issues, so that we may further investigate.
Fixingover 5 years ago
We are currently investigation an ongoing connection issue, that is affecting customers using our Legacy webfusion unmanaged platform. VPSs may appear unresponsive in the meantime.
Please excuse us for the caused inconvenience and thank you for your understanding, while the investigation is ongoing.