Tsohost Help Centre

Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

Outmx-093 blacklisted by Microsoft

Updated May 14th, 07:52 BST

Timeline

Updateabout 18 days ago

We are still working on delisting the IP. Please excuse us for the inconvenience so far!

Fixingabout 1 month ago

Unfortunately it seems that the IP was again blacklisted from Microsoft. We are continuing the correspondence with their support for mitigating the block.

Resolvedabout 1 month ago

The cloud mail IP should now be completely de-listed from Microsoft's block list. Please contact us back if you are still experiencing bounce-back error messages for mail accounts such as info@ admin@ mail@

Fixingabout 1 month ago

Unfortunately, our cloud legacy hosting's IP responsible for outgoing email from accounts like info@, test@, admin@, mail@ is blacklisted by Microsoft. Affected mailboxes will receive bouncebacks while sending emails to MS related services.
We are working as best we can to delist the IP. Thank you for your patience and understanding.