Resolvedover 5 years ago
The mail issues with the Daily Internet platform are now resolved! We keep monitoring the service, please let us know if you still experience issues accessing your mail accounts via webmail or mail clients.
Affected Services
info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.
Daily webmail issues
Resolved Mar 30th, 08:01 - 05:00 BST
Timeline
Updateover 5 years ago
We have received reports that the Webmail service is not currently available.
Our administrators are informed about the issue and they are working on fixing it as soon as possible.
Please accept our apologies for the caused inconveniences.
Updateover 5 years ago
We are aware that some users are currently not being able to receive emails. This is being looked into by our administrators and we will provide updates soon.
Monitoringover 5 years ago
The webmail issue should be resolved, but we are still monitoring the servers for potential issues. Please report any webmail errors, so that we may further investigate. Thank you!
Fixingover 5 years ago
Unfortunately, the issue has re-surfaced and our administrators are still working towards a permanent solution.
Thank you for your patience and understanding.
Monitoringover 5 years ago
The issue has been fixed and everything should work.
We are still monitoring the servers.
Please contact our support if you notice anything unusual.
Fixingover 5 years ago
Unfortunately, the issue appeared again for all customers with email clients.
Our System Administrators are working on a permanent fix.
In the meantime, please use webmail:
webmail.daily.co.uk
Thank you for the understanding and apologies for the inconvenience caused!
Monitoringover 5 years ago
The issue with the Daily mail service should now be fully resolved! We will keep monitoring the service for any further issues.
Fixingover 5 years ago
Unfortunately the issue appeared again. Our administrators are investigating and looking for a permanent solution on the matter!
Resolvedover 5 years ago
The Daily webmail issue is now resolved!
Fixingover 5 years ago
We are still investigating with high priority the error in webmail for some email accounts. We will keep you updated on the process.
Fixingover 5 years ago
We are currently working on an issue with our legacy daily hosting's webmail service. Customers using it, may experience errors after logging inside.
Please excuse us for the caused inconvenience. We will keep you updated on the status of the issue.