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Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

File manager issues on the cloud

Resolved Mar 25th, 10:33 - Mar 27th, 01:30 GMT

Timeline

Resolvedabout 13 days ago

The issue should be resolved and the file manager on the cloud should be working fine. Thank you for your patience.

Monitoringabout 14 days ago

The issue should be resolved, but we are still monitoring the overall situation with the file manager on the cloud.
Please contact our support if you notice anything unusual.

Fixingabout 14 days ago

We are currently working on resolving an issue with customers not being able to load the File manager on our legacy cloud hosting. The issue is intermittent and is not related to specific domains, so it may affect all websites.
Thank you for your patience and understanding.