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Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

my.tsohost.com maintenance 19/03/2020

Resolved Mar 18th, 10:31 - Mar 19th, 13:30 GMT

Timeline

Resolvedabout 16 days ago

This should now be resolved and regular usage on our client area should be back to normal.

Investigatingabout 16 days ago

We've received reports that some clients are unable to access their accounts at tsohost after the upgrade was done. We're currently investigating the cause and will update the status page with further details.

Plannedabout 17 days ago

We will be performing some maintenance on the my.tsohost.com servers between 11am and 1pm on the 19th March. This work is expected to take around 30 minutes.

During this time customers will be unable to log in to pay invoices manually or manage their services.

Customer Websites, emails and databases are not affected by this maintenance.