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Affected Services

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Polaris blacklisted by Microsoft

Resolved Mar 2nd, 11:51 - Mar 9th, 09:30 GMT

Timeline

Resolvedabout 26 days ago

The IP should be delisted. Please contact our support if you still get any bounce backs.

Fixingabout 1 month ago

It would appear that the mail IP on one of our shared servers - Polaris - has been blacklisted by Microsoft. We are currently working on a delist and we will update this status once we have more details. In the meantime, you may experience bouncebacks while sending to MS related mailboxes.
Apologies for the caused inconvenience.