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Affected Services

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outmx-259 Webmail IP blacklisted by Microsoft

Resolved Feb 10th, 15:25 - May 11th, 17:00 BST

Timeline

Resolved4 months ago

The IP has been removed from Microsoft blacklist. Please contact our support if you still get any bounce backs.

Update5 months ago

We are still working with Microsoft on removing the IP address from their blacklist.
Apologies for any inconvenience caused in the meantime!

Update6 months ago

The IP is still listed in Microsoft blacklist, but we are working with them in order to resolve this as soon as possible. Please accept our apologies!

Update7 months ago

Unfortunately the IP is still blacklisted by Microsoft and we are working closely with their support in order to resolve the issue as soon as possible!

Please excuse us for the inconvenience caused!

Fixing7 months ago

Our Webmail IP is blacklisted by Microsoft, which might result in receiving bounce back messages when sending to Outlook, Hotmail, etc. Please accept our sincerest apologies for the caused inconvenience. Our Cloud engineers already requested a de-list. Thank you for your patience and understanding.