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Affected Services

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Issues with email accounts hosted on the cloud platform

Resolved Feb 7th, 14:50 - Feb 8th, 08:30 GMT

Timeline

Resolved6 months ago

The issue should now be resolved.
Don't hesitate to contact us through our support channels if you notice anything further.

Update6 months ago

We are investigating currently an issue with email accounts hosted on the cloud, where clients may see a pop up message in their email clients, to enter the password or not be able to connect to SMTP server. Our cloud administrators are working on this at the moment.

Please excuse us for the inconvenience caused!