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Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

outmx-006 mail IP blacklisted by Mailspike

Resolved Feb 3rd, 12:58 - Feb 12th, 09:34 GMT

Timeline

Resolvedabout 17 days ago

The issue should be fully resolved now!

Please contact our support if you still encounter any issues regarding this.

Fixingabout 26 days ago

One of our cloud hosting's mail IPs is blacklisted by Mailspike and Proofpoint. We are currently working on delisting it. In the meantime, you may experience bouncebacks related to the Mailspike service and outmx-006.
Please excuse us for the caused inconvenience and thank you for the understanding.