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Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

Delay in response from support

Resolved Jan 10th, 12:09 - Jan 13th, 08:15 GMT

Timeline

Updateabout 15 days ago

The workload is back to normal. Thank you for the understanding!

Fixingabout 18 days ago

Currently we are experiencing a large volume of customer queries on our tickets system. Thus, there might be delay in our responses. We are trying to mitigate this as quickly as possible.