Resolvedover 5 years ago
The issue has been fixed now. Please, contact our support team if you still receive errors.
Affected Services
info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.
Issue accessing mailboxes affecting customers using legacy Daily Internet email platform
Resolved Dec 8th, 00:30 - Dec 16th, 15:20 GMT
Timeline
Updateover 5 years ago
Unfortunately the issue affects webmail too. We are working on high priority on this!
Please excuse us for the inconvenience caused so far!
Updateover 5 years ago
We are still looking into a long-term fix for the issue. While the issue persists, you should still be able to access the mailbox and send messages using the Webmail feature at https://webmail.daily.co.uk/
We apologise for the inconvenience this is causing.
Fixingover 5 years ago
We have noticed that there are still some accounts which are experiencing issues with Daily mailboxes.
Our team is looking into this and we will try to provide a permanent fix as soon as possible.
Monitoringover 5 years ago
The issue has been fixed now and we are monitoring the platform for any strange behaviour. If you spot anything, please contact our support team.