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Current Service Status

To notify us of an unreported issue, please raise a new support ticket or call our support team on 01628 200 161.

Ongoing Incidents

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Updated Sep 21st, 23:00 BST

FixingSSH/SFTP issues are resolved, however some user might experience slowness while authenticating. "Download failed.: cURL error 6: name lookup timed out" is possible to occur when Wordpress update is triggered. PHPMail may not work correctly on some of the websites. Remote MySQL issue is still being investigated. We appreciate your patience on the matter.

Scheduled Maintenance

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There is no upcoming cloud hosting maintenance.

arrow_backAug 2017

Incidents This Month

Oct 2017arrow_forward

September 26th, 2017: No incidents reported for this day.
September 25th, 2017: No incidents reported for this day.
September 24th, 2017: No incidents reported for this day.
September 23rd, 2017: No incidents reported for this day.
September 22nd, 2017: No incidents reported for this day.
September 21st, 2017: No incidents reported for this day.
September 20th, 2017: No incidents reported for this day.
September 19th, 2017: No incidents reported for this day.
September 18th, 2017: No incidents reported for this day.
September 17th, 2017: No incidents reported for this day.
September 16th, 2017: No incidents reported for this day.
September 15th, 2017: No incidents reported for this day.
September 14th, 2017: No incidents reported for this day.
September 13th, 2017: No incidents reported for this day.
September 12th, 2017: Some cloud clients have issues sending emails and connecting to the cloud SMTP servers, we are investigating the issue.
Resolved Sep 12th, 21:41 - 23:00 BST
September 11th, 2017: No incidents reported for this day.
September 10th, 2017: No incidents reported for this day.
September 09th, 2017: No incidents reported for this day.
September 08th, 2017: No incidents reported for this day.
September 07th, 2017: No incidents reported for this day.
September 06th, 2017: No incidents reported for this day.
September 05th, 2017: No incidents reported for this day.
September 04th, 2017: No incidents reported for this day.
September 03rd, 2017: No incidents reported for this day.
September 02nd, 2017: No incidents reported for this day.
September 01st, 2017: No incidents reported for this day.