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Affected Services

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Intermittent login failures and issues when navigating in the Cloud control panel

Resolved May 16th, 09:15 - May 17th, 07:30 BST

Timeline

Monitoring2 months ago

The issue should have been resolved, please do not hesitate to contact us if you are still experiencing any issues with the cloud control panel.

Fixing2 months ago

We are currently experiencing intermittent issues with Cloud panel logins, some of the client are forced to add again their login details for the control panel when navigating in it. Also, in the file manager some of them are experiencing error: “Invalid backend configuration”
Our System Administrators are working on resolving the issue at the moment.
Please take our apologies for any inconveniences caused!