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Affected Services

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E-mail Accounts on Cloud

Updated Mar 13th, 12:25 GMT

Timeline

Update2 months ago

We are continuing to work on the current issues regarding email accounts on the cloud. We are upgrading storage which will resolve the issue in the long run. Some users may well experience slow performance on webmail however as data is being migrated over this should improve usability. We will continue to post updates when available.

Fixing3 months ago

Some customers may experience problems on e-mail accounts hosted on the Cloud:

  • Issues with syncing subscribed folders on e-mail clients;
  • Webmail may not show e-mails;
  • User can't login;

    We're working on this and it should be resolved shortly. Take our apologies for the situation.