Tsohost Help Centre

Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

E-mail Accounts on Cloud

Updated Mar 13th, 12:25 GMT


Update3 months ago

We are continuing to work on the current issues regarding email accounts on the cloud. We are upgrading storage which will resolve the issue in the long run. Some users may well experience slow performance on webmail however as data is being migrated over this should improve usability. We will continue to post updates when available.

Fixing3 months ago

Some customers may experience problems on e-mail accounts hosted on the Cloud:

  • Issues with syncing subscribed folders on e-mail clients;
  • Webmail may not show e-mails;
  • User can't login;

    We're working on this and it should be resolved shortly. Take our apologies for the situation.