tsoHost Help Centre

Affected Services

Issues on Database servers 10.169.0.72, 10.169.0.73, 10.169.0.74, 10.169.0.75

Resolved Aug 23rd, 09:10 - 09:40 BST

Timeline

Resolvedover 7 years ago

The issues with the databases are now resolved.

Please excuse us for the caused inconvenience.

Fixingover 7 years ago

We are currently experiencing issues on the database servers 10.169.0.72, 10.169.0.73, 10.169.0.74, 10.169.0.75 on our shared cloud hosting platform.

These issues are resulting in some databases not appearing within your MySql database section in the control panel and some websites displaying an "Error Establishing a Database Connection".

Our sysdamins are currently working on this and we will post updates here as we make more progress on the issue.