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Setting Up Emails on Mac Mail - Cloud

Updated Jul 14th, 2018 at 15:29 BST

You can configure MacMail to send and receive emails for your email address hosted on our cloud hosting platform.

This can be done quite easily and this guide will detail how exactly you can do this.

First, we would log into our cloud hosting (control.gridhost.co.uk), Manage our desired website and then select Email Accounts.

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Once here, we would select the Client Configuration tab to get the information we would need to configure our mac mail.

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We would highly recommend using IMAP and the SSL settings for both incoming and outgoing servers.

Now, let's go into our mac mail and select Mail => Add account.

Then we just need to select 'Other Mail Account' and continue with that.

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Then you want to enter, the name (this can be anything you like), email address and password for that specific email address.

Once entered, you can click the 'Sign in' button.

  • If you do not know the password for the email address you can reset that in the email accounts section in your cloud hosting.
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Mac Mail will then tell you that the username or password cannot be verified. This is nothing to worry about and is normal when setting up mac mail.

When this page appears we would just need to enter our servernames for both incoming and outgoing and ensure that we enter our FULL EMAIL ADDRESS in the user name field before signing in.

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Then you just have to select which apps this will apply to from mac mail, this can depend on your own preference, but you would want to ensure that mail is ticked in order for the mail configuration to be successful.

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After that, your mail set-up should be complete and you can receive and send emails without any issue.

If any issues occur, you can always go into Mail => Preferences and make sure that the details match those listed in the Client Configuration tab in your cloud hosting control panel.